U.S. Mine Safety and Health Administration

View a Sample of PvH's Work on the MSIS User Manual ...

The Mine Safety and Health Administration (MSHA) is part of the U.S. Department of Labor, and administers the provisions of the Federal Mine Safety and Health Act of 1977.

MSHA has undergone a several-year program to update and coordinate all of its computer systems and databases regarding legal identification, penalty assessment, qualification & certification, and enforcement information. This combined effort is know as the "MSHA Standard Information System (MSIS)."

MSHA asked PvH Communications to design, create, and maintain the user documentation for the entire MSIS system. In less than a year, PvH Communications worked with users, subject matter experts, trainers, developers, and testers to produce this documentation. Documentation for no less than four iterations of this software were released during the 2003 fiscal year alone, something not seen in most federal-government projects!

"Phil has created lucid and attractive user manuals for training agency staff on the new MSIS systems. His optimistic can-do attitude, his ability to mesh the needs of various people, and his strong technical skills make him a valuable member of our team.
Thanks for all your help, Phil!"

Diane Curlette
MSIS Project Training Coordinator
U.S. Mine Safety and Health Administration

View a Sample of PvH's Work on the MSIS User Manual ...

 

If you need documentation done for your company or organization, contact PvH Communications today to see how this can be done quickly, affordably, and effectively!